Frequently Asked Questions
Everything you need to know about brewing the perfect cup with CoffeeRoast Co.
How long does it take for my coffee to ship after roasting?
To ensure maximum freshness, we roast our beans in small batches. Your order will typically ship within 24 to 48 hours of roasting, arriving at your doorstep at the peak of its flavor profile.
What is your return policy on coffee beans and brewing equipment?
Due to the perishable nature of coffee, we cannot accept returns on opened bags of beans. However, brewing equipment and accessories can be returned in their original packaging within 30 days of purchase.
Do you offer a subscription service for regular deliveries?
Yes! Our 'Roaster's Choice' subscription allows you to receive your favorite blends on a weekly, bi-weekly, or monthly schedule, saving you 15% on every order.
Are your coffee beans ethically sourced and sustainable?
Absolutely. We partner directly with small-scale farmers to ensure fair trade practices and organic growing methods that support both the environment and the local communities.
How should I store my coffee to keep it fresh?
We recommend storing your beans in a cool, dark place inside an airtight container. Avoid the refrigerator or freezer, as moisture and odors can compromise the delicate oils and aromas.
Do you provide international shipping?
Currently, we ship to the United States and Canada. We are working diligently to expand our logistics to bring CoffeeRoast Co. to home baristas worldwide in the near future.